Terms of Sale
Last updated: 27 August 2026
These Terms of Sale (the “Terms”) govern every order placed on readyrelease.net. They form a contract between you and CONSILIO SASU, a French simplified joint-stock company registered at 10 rue des Pliettes, 63400 Chamalières, France, SIREN 848 259 644, VAT FR46 848 259 644, trading as Ready Release (“we”, “us”, “our”).
We sell to clients in the United States, Canada, the United Kingdom and the European Union. By placing an order you confirm that you have read and accepted these Terms. If you do not accept them, do not place an order.
Contact: hello@readyrelease.net.
1. What we sell
Ready Release produces a release campaign for one piece of recorded music: mastering, artwork, short-form video, social content and a publishing plan, in the combination described by the campaign you choose. Every deliverable is created specifically for your track, from the materials and creative direction you provide.
We sell campaigns as packages. Individual deliverables are not sold separately. The exact contents of each campaign, its price and its delivery time are those displayed on the website at the moment you place your order, and they are repeated in your order confirmation.
“3 days”, “10 days” and “30 days” are campaign lengths — how long you can keep publishing around the release. They are not production times. Production times are set out in clause 6.
We produce content. We do not distribute, publish, promote or advertise on your behalf, we do not operate any streaming or social account for you, and we have no control over any third-party platform, its policies or its algorithms. Nothing we sell is a promise of streams, followers, placements, chart positions, press coverage or revenue.
2. Eligibility
You must be at least 18 years old, or the age of majority where you live if that is higher, to place an order. If you order on behalf of a company or another person, you confirm that you are authorised to bind them, and these Terms apply to them as well as to you.
3. Prices, currency and taxes
Prices are displayed in euros, US dollars or pounds sterling according to the currency selector. The currency and the amount shown at checkout are the ones that apply to your order.
Applicable sales tax, VAT or GST/HST is calculated at checkout by Stripe Tax on the basis of your location and is added to the displayed price where it is due. The total shown to you before you confirm payment is the total you pay. We charge no other fee.
Your bank or card issuer may apply its own currency-conversion or cross-border charges. Those are outside our control and are not refundable by us.
Prices may change at any time. A change never affects an order already confirmed.
4. Orders and payment
The display of a campaign on the website is an invitation to treat, not an offer. Your order is an offer to buy. The contract is formed when we confirm your order by email — not when payment is authorised. If we cannot accept your order, we will tell you and refund any amount taken in full.
Payment is processed by Stripe Payments Europe, Ltd. and its affiliates. We never see, receive or store your card number. Payment is due in full at the time of order.
We may refuse or cancel an order where payment is declined or reversed, where the materials supplied breach clause 5 or clause 12, where we reasonably suspect fraud, or where we are unable to produce the campaign to our standard. If we cancel, you are refunded in full.
5. What you provide, and what you promise about it
To start production we need the audio file for your track, and whatever photographs, references, brand elements or written brief the campaign calls for. The photographs and the project brief are optional; the audio file is not.
You warrant, for everything you send us:
- that you own it or hold all rights and permissions necessary to give it to us and to let us use it to produce your campaign;
- that any person identifiable in a photograph you upload has consented to that use, and that you can evidence that consent if asked;
- that it does not infringe any copyright, trade mark, moral right, personality right, privacy right or other right of any third party;
- that it is not unlawful, defamatory, or in breach of clause 12.
You grant us a non-exclusive, worldwide, royalty-free licence to reproduce, adapt and process your materials for the sole purpose of producing and delivering your campaign, and for no other purpose. This licence ends when we delete your materials under clause 15.
You will indemnify us against any claim, loss, damage, cost or expense arising from a breach of the warranties in this clause. Nothing in this clause limits the rights you have as a consumer under clause 17.
6. Delivery times
Delivery times depend on the campaign you buy:
- 3-day campaign — delivered within 48 hours.
- 10-day campaign — delivered within 72 hours.
- 30-day campaign — delivered within 4 business days.
These times run from the moment we have received everything we need from you and the project is confirmed — not from the moment of payment. If your materials are incomplete, unusable or arrive late, the clock starts when they are complete.
The whole campaign is delivered in one go, as a set of downloadable files. There is no staged delivery and no ongoing supervision of your release.
If we cannot meet a delivery time we will tell you as soon as we know, and give you a new date. If the delay is substantial and we are at fault, you may cancel and receive a full refund of the amount you paid.
7. How your campaign is produced
Mastering is performed by a human engineer. It is not algorithmic mastering.
Visual and video deliverables are produced by our team using a combination of human creative direction and generative artificial intelligence tools, except where a deliverable is expressly described as filmed with real performers. Where the campaign you buy includes a full-length music video generated with AI, that is stated on the campaign page before you order. If you do not want AI-generated content in your campaign, do not order it.
Because generative tools are used, we cannot warrant that any visual output is unique, and outputs produced for different clients may resemble one another. We do warrant that we hold or have secured the rights necessary to grant you the licence in clause 9.
8. Revisions and our satisfaction guarantee
Before production starts we agree a creative scope with you. Inside that scope we revise the deliverables until you are satisfied, at no extra cost and with no fixed number of rounds.
Outside that scope is a new brief, not a revision. A change of direction, a new concept, a different track, or deliverables not included in your campaign are chargeable, and we will quote before doing any of it.
We do not guarantee any commercial outcome. See clause 1.
9. Ownership and licences
You keep every right you already had in your music and in the materials you sent us. We claim none of them.
On full payment, we assign to you the rights we hold in the deliverables produced for your campaign, worldwide and for the full term of protection, for use in any medium, commercial use included. Source files are provided where the campaign says so.
Two exceptions:
- Third-party components. Fonts, stock footage, music beds, plug-ins and similar elements used inside a deliverable remain the property of their licensors and reach you under those licensors’ licences. We will tell you which components carry such a licence and what it permits.
- Our portfolio. We may show your deliverables in our portfolio, on our website and on our social accounts, unless you tell us in writing that you would rather we did not. Ask and we will stop, on any channel we control, within a reasonable time.
Until payment has cleared in full, no rights in the deliverables pass to you.
10. Cancellation and the right of withdrawal
Everything we sell is bespoke digital content produced to your order.
If you live in the United Kingdom or the European Union. You normally have 14 days from the day the contract is formed to withdraw from a distance contract for services, without giving a reason. Because our production times are shorter than 14 days, we ask you at checkout to request that production begins immediately and to acknowledge that you lose the right of withdrawal once the campaign has been fully performed. You tick that box yourself; it is not ticked for you, and the time and date are recorded. If you do not tick it, we cannot take payment.
Where you have made that request and we have not yet finished the work, you may still withdraw within the 14 days, and you will owe us an amount proportionate to what has been supplied up to the moment you told us. Where the work is complete, the right of withdrawal is exhausted. This reflects the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Directive 2011/83/EU.
If you live in Canada. Several provinces give you a statutory right to cancel a distance contract in defined circumstances — for example where the supplier fails to deliver within 30 days of the promised date, or where required pre-contract information was not disclosed. Nothing in these Terms removes those rights. If a provincial cancellation right applies to your order, exercise it by writing to us at the address above.
If you live in the United States. There is no general federal right to cancel an online purchase of digital services. Some states give limited cancellation rights in defined circumstances; where one applies to you, it applies notwithstanding these Terms. Otherwise, cancellation is governed by clause 11.
In every case. Before production starts, you may cancel for any reason and we refund you in full. Once production has started, clause 11 applies.
11. Refunds
We refund you in full where:
- we are unable to deliver the campaign you bought, for any reason;
- we cancel your order under clause 4;
- you cancel before production has started;
- a delay for which we are at fault is substantial and you choose to cancel under clause 6;
- a statutory right to a refund applies to you.
We do not refund a completed campaign on the ground that you have changed your mind about the creative direction, provided the deliverables match the scope agreed under clause 8. That is what the revision process is for, and it has no limit inside the agreed scope.
Refunds are made to the original payment method, in the original currency, within 14 days of the refund being agreed. We do not refund your bank’s conversion or cross-border charges, which we never received.
12. What you may not send us or ask us to make
You may not use Ready Release in connection with content that is unlawful; that sexualises a minor in any way; that incites hatred or violence against a person or a group; that harasses or defames an identifiable person; that infringes a third party’s rights; that impersonates another artist; or that is intended to deceive.
We may refuse or stop work on any order that falls into this clause, at any point. Where we do so because of something you sent us, we may withhold the price of work already performed. Where we do so for any other reason, you are refunded in full.
13. Your account and your files
You are responsible for the accuracy of the email address you give us; it is how we deliver your campaign. Download links are private and time-limited. Keep your own copies: we retain your files for 12 months (see clause 15) and delete them afterwards.
14. Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited. In particular, if you are a consumer, your statutory rights are not affected — including, in the United Kingdom, your rights under the Consumer Rights Act 2015 that services be supplied with reasonable care and skill.
Subject to that, and to the extent permitted by law:
- our total liability arising out of or in connection with an order is limited to the amount you paid for that order;
- we are not liable for loss of profit, loss of revenue, loss of streams, loss of opportunity, loss of goodwill or any indirect or consequential loss;
- we are not liable for the acts, policies, moderation decisions or outages of any third-party platform, nor for the performance of your release on any of them;
- we are not liable for loss of data you did not keep a copy of.
15. How long we keep your materials
We keep your track, photographs and project brief for 12 months after delivery, then delete them. Abandoned checkouts are cleared automatically after 48 hours. How we handle personal data is set out in our Privacy Policy.
16. Force majeure
We are not liable for a failure or delay caused by an event beyond our reasonable control, including but not limited to war, civil unrest, natural disaster, epidemic, industrial action, failure of a public telecommunications network, or failure or discontinuation of a third-party service on which production depends. If such an event lasts more than 30 days, either of us may cancel the order and you are refunded for anything not yet delivered.
17. Governing law and disputes
These Terms and any dispute arising from them are governed by French law, and the courts of France have jurisdiction.
That choice does not deprive you of protection you cannot be deprived of. If you are a consumer habitually resident in the United Kingdom, the European Union, Canada or a US state, you keep the benefit of the mandatory consumer-protection rules of the country or state where you live, and you may bring proceedings in your local courts where the law gives you that right.
Before going to court, write to us. Most things are resolved that way. If a dispute remains, consumers in the European Union may use the European Commission’s online dispute resolution platform at ec.europa.eu/consumers/odr.
18. Changes to these Terms
We may change these Terms. The version that applies to your order is the one published when you placed it, and we keep a record of it. Changes never apply retroactively.
19. General
If a clause is found to be unenforceable, the rest stands. A failure to enforce a right is not a waiver of it. You may not transfer your rights under an order without our consent; we may transfer ours if your rights are not reduced. There is no third-party beneficiary to these Terms.
20. Contact
CONSILIO SASU — 10 rue des Pliettes, 63400 Chamalières, France — SIREN 848 259 644 — hello@readyrelease.net